What Is Physio and Is It What I Need?

Physiotherapy treatment aims to correct postures and movements which lead to injury or damage to the body. If you have suffered an injury such as a ligament sprain or muscle strain, the physio treatment augments the body’s normal healing process and will speed the recovery of a strong tissue repair. Regaining muscle control and strength…

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Do I Need a Doctor’s Referral?

You will need a Doctor’s referral if you intend to make a claim through WorkCover, DVA, Compulsory Third Party Insurance, or if you are on a Team Care Plan or Enhanced Primary Care Plan claiming a Medicare rebate. If none of these apply and you are paying for treatment yourself, then no referral is required.

Do You Have a Car Park?

We have an off-street car park behind our building which is clearly marked. If you are close by and can walk we encourage you to do so, allowing a patient with restricted mobility the opportunity to use our car park. For more information, please read our Parking page.

What Can I Expect in the First Consultation?

Your Physiotherapist will ask you questions about the history and behaviour of your condition, factors in your lifestyle that may be relevant, other health conditions and investigations. Your Physiotherapist will then ask you to perform movements and other tests (eg strength or flexibility) and they will complete the examination by adding specific diagnostic tests and…

What If I Have More Than One Problem?

Prior to your Assessment Consultation we will ask you to complete an Assessment Questionnaire. It may be appropriate for you to use a separate page for each of your problems. Your Physiotherapist will discuss each problem with you briefly then usually deal with the most acute or urgent problem first. If you wish to address…

How Can I Pay For Treatment?

If you have private health insurance with Physiotherapy coverage, we can process your rebate using a HICAPS terminal. You must bring your card and swipe it through the terminal for this to work. We accept payments by cash, EFTPOS, Visa and Mastercard. Payment is expected at the time of consultation. For further details, please read…