To ensure you get the most benefit from treatment and our clinic runs smoothly we would appreciate you observing the following guidelines:

  • check your appointment card and bring it with you to your next treatment
  • arrive 5 minutes prior to your scheduled appointment time
  • take care in making appointments you can keep
  • give us as much notice as possible if you can’t attend your treatment and please note our cancellation policy
  • payment is expected at the time of consultation
  • complete your home exercises and follow other advice as instructed
  • advise us in advance of any related medical appointments so that we can contact that health professional if required
  • advise us at the beginning of a treatment session if you need an attendance letter or other paperwork to be completed
  • take notice of the progress of your injury looking for improvements in pain intensity or frequency, range of movement and general function so that you can give us a concise summary when you attend your next treatment
  • feel free to call us if you are concerned about marked deterioration of your symptoms between treatment sessions
  • overall a positive attitude usually helps!!