Can I Claim for Physiotherapy Through Medicare?

If your GP considers it appropriate, patients with complex, chronic conditions may be referred to Physiotherapy and/or other Allied Health Services under a Team Care Plan or Enhanced Primary Care Plan. There are limits on the number of treatment sessions, and the focus is on improving ongoing self-management of the chronic condition. Patients are required…

How Can I Pay For Treatment?

If you have private health insurance with Physiotherapy coverage, we can process your rebate using a HICAPS terminal. You must bring your card and swipe it through the terminal for this to work. We accept payments by cash, EFTPOS, Visa and Mastercard. Payment is expected at the time of consultation. For further details, please read…

What If I Have More Than One Problem?

Prior to your Assessment Consultation we will ask you to complete an Assessment Questionnaire. It may be appropriate for you to use a separate page for each of your problems. Your Physiotherapist will discuss each problem with you briefly then usually deal with the most acute or urgent problem first. If you wish to address…

What Can I Expect in the First Consultation?

Your Physiotherapist will ask you questions about the history and behaviour of your condition, factors in your lifestyle that may be relevant, other health conditions and investigations. Your Physiotherapist will then ask you to perform movements and other tests (eg strength or flexibility) and they will complete the examination by adding specific diagnostic tests and…

Do You Have a Car Park?

There are three allocated parking spots within the car park past the boom gate. The car park is located on the corner of Commercial Rd & Helen st. Once at the boom gate, please call 0423687440 and we will be able to open it for you.

Do I Need a Doctor’s Referral?

You will need a Doctor’s referral if you intend to make a claim through WorkCover, DVA, Compulsory Third Party Insurance, or if you are on a Team Care Plan or Enhanced Primary Care Plan claiming a Medicare rebate. If none of these apply and you are paying for treatment yourself, then no referral is required.